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How do I set up domain verification?

Improve domain trust and deliverability by verifying your email sending domain.

Domain Verification (or DKIM) is a technical standard that helps protect email senders and recipients from spam, spoofing, and phishing. It is a form of email authentication that allows an organization to claim responsibility for a message in a way that can be validated by the recipient.

You can set up DKIM within EmailRevenue in a few easy steps. 

Step 1 - Set up and verify your sender identity

To set up a sender identity, navigate to the top right hamburger menu within the EmailRevenue application and select Email Settings. Under the Add a new identity section, enter the display name and email address that you want your emails to be sent from. 

Once you've added a new identity, you'll be sent an email from our partners, Postmark, to verify your identity. Click on the verify button within the email and your identity will change to verified within a few seconds. If you did not receive the email, you can resend it from within the Email Settings page. Note that if more than 10 minutes pass between the time you create your identity and the time you verify, the verification will time out and you'll need to resend the email to complete verification.

Step 2 - Update DNS and verify your domain

In order for us to verify your domain, you must add a record to your DNS. This can be quite technical, so you may need assistance from your IT team for this step.

In order to view the DNS changes that you need to make, click on the Verify domain link that appears alongside your domain name. 

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You'll then see a popup with the txt record details that you must add to your DNS.

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Copy and paste the host and value into a new txt record within your DNS. You can use the copy icon alongside each of these values to quickly copy them to your clipboard. Once you've updated your DNS, click the Verify now link to complete your domain verification. If you're having issues verifying your domain, get in touch with us at support@emailrevenue.com and we'll be happy to help.

Editing your DNS in Shopify

If you have purchased a domain name through Shopify, follow the steps below to edit your DNS and add the required records for domain verification.

Navigate to the Domain management section within Shopify (https://yourstore.myshopify.com/admin/settings/domains or Settings -> Domains from within your Shopify admin panel) then click on Manage alongside the domain that you are trying to verify.

From here, look for the DNS Settings link on the top right of the screen. 

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Once in DNS settings, look for the Add custom record dropdown on the top right of the screen and select TXT record.

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Under the Name field, copy and paste the value from the Host section in EmailRevenue. In the TXT value field, copy and paste the value from the Value section in EmailRevenue, then click Confirm.

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Please note that it can take up to 48 hours for Shopify to update DNS records, so you may need to return to EmailRevenue to validate your domain at a later time.